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We offer first class support, so you get maximum value of SERTICA

Our consultants offer the optimal support based on their in-depth knowledge and experience with our software. Support focuses on responsibility for our customers, response times and assigned resources that match your needs, and offering a service beyond the usual.

Our goal is to assist our customers with achieving as much success with their SERTICA solution as possible.

Dan Mørkbak Sørensen

  • DO YOU NEED SUPPORT?

If you have any issues with or questions to SERTICA, please contact me for support.

 

+45 96 34 70 10
support@sertica.com

We offer a service agreement that matches our customers’ business needs.

We regularly distribute service releases that include detailed changelog and documentation.

Furthermore, our customers have one point of contact and one phone number to call, when a need for assistance occurs.

With the SERTICA Service Agreement you are guaranteed that we will resolve any issues you might have.

Email
support@sertica.dk

Phone
+45 9634 7010+65 6274 1007

Office hours
​9 am to 3 pm (CET)

Email
support@sertica.com

Phone
+65 6274 1007

Office hours
​9 am to 5 pm (SGT)

If you have made an agreement with one of our service employees, you can start our remote support application.

This will enable us to see what is happening on your monitor and let us solve the issue quickly, so that you can get on with your work.